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Return & Shipping Policy
Rollga guarantees your satisfaction within 60 days of purchasing a Rollga product. If you are not completely satisfied with your Rollga product, please return it to Rollga LLC, Attention Refund – 1249 2 1/2 Street North, Sartell, MN 56377 before the end of the first 60 days after purchase. The cost of the product ordered will be fully refunded upon Rollga's receipt of the returned product.
Please allow 1 day to process your order. Expect an email within 1 day to let you know your order is on the way!
Individual orders can not be picked however wholesale and bulk order can be pickup. Email will be to coordinate pickup.
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.
Orders placed before 10am Central Time will be shipped the same day. Orders placed outside of these hours will be shipped the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Orders are generally shipped within 24 hours using USPS excluding weekends.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
We offer international shipping to most countries and can be confirmed at checkout.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rollga is not responsible for these charges if they are applied and are your responsibility as the customer.
Any questions, please call Rollga at 1-844-4-ROLLGA
Thank You!
Rollga Foam Rollers come standard with a lifetime-limited warranty. The standard lifetime of a high-density foam roller is 2-years. The standard lifetime of a low-density foam roller is 1-year. Rollga stands behind the integrity of each Rollga roller. Rollga will replace your Rollga Roller, at no charge, if the product proves defective because of improper material or workmanship, under normal conditions of use and maintenance. Rollga does not cover careless storage mishaps. EPP Foam keeps a memory, so if you store it under warm conditions, be sure there is nothing leaning against your roller. It may leave impressions or dents. Rollga also does not warranty damage caused from pets and rodants. So keep your rollga out of reach from such animals. Do not wash your Rollga in the dishwasher or washmachine. Hand wash with anti-bacterial wipes or soapy water - air dry or dry with a towel.
How long does the coverage last?
The warranty period for physical goods purchased from Rollga is 365-days and 730-days from the date of purchase. A replacement product assumes the remaining warranty of the original physical good or 180-days from the date of replacement, whichever is longer.
To report a warranty claim:
Call 1-844-4-ROLLGA to determine the problem and the most appropriate solution.
Additional instructions will be emailed to you upon completion of the warranty registration.